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CHAPTER 3: TROUBLESHOOTING
DIAGNOSING
PROBLEMS
Occasionally, error messages display on the screen. Sometimes they
identify an incorrect entry and indicate corrective action. To clear most
errors:
1. Press CE/C to return to previous menu.
2. Press CE/C a second time to return to the beginning of the
transaction.
If the error does not clear, call the Pitney Bowes Diagnostic Center
at 1-800-537-2488.
You may be able to diagnose and correct problems yourself by referring
to the symptoms vs. recommendations chart on the next page. If
performing the suggested action is not successful, call the Pitney Bowes
Diagnostic Center.
CLEARING ERROR
MESSAGES