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Problem Possible cause Solution
The shaver
does not
shave as
well as it
used to.
The shaving
heads are
dirty.
Clean the shaving heads
thoroughly before you
continue shaving (see
chapter ‘Cleaning’).
Long
hairs obstruct
the shaving
heads.
Clean the cutters and
guards properly with
the brush supplied (see
chapter ‘Cleaning’).
The shaving
heads are
damaged or
worn.
Replace the shaving
heads (see chapter
‘Replacement’).
The battery
is low.
Recharge the shaver (see
chapter ‘Charging’).
Problem Possible cause Solution
The shaver
does not
go on
when I
press the
on/off
button.
The battery is
empty.
Recharge the shaver (see
chapter ‘Charging’).
My skin is
irritated
after
shaving.
Your skin
needs time
to get used
to the Philips
shaving
system.
Skin irritation during the
rst 2-3 weeks of use is
normal. After this period,
the skin irritation usually
disappears.
The
charging
light turns
orange
(HQ914
only).
The battery
is low.
Recharge the shaver (see
chapter ‘Charging’).
ENGLISH ENGLISH
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