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14
Problem Symptom Check This Remedy
Error
message
Err shows
on the
display.
A measure-
ment error
occurred
Relax for a
moment and then
measure again
Err 1, 2, or
3 shows
on the
display
The wrist cuff
is not secure
Refasten the cuff
and then measure
again
Err 4
shows on
the display
The monitor
detected
motion while
measuring
Movement
can affect the
measurement.
Relax for a
moment and then
measure again
Err 5
shows on
the display
Pressure is
over 37.3 kPa
(280 mmHg)
Relax for a
moment and then
measure again
Err 6
shows on
the display
Deflation
period was too
long
Movement
can affect the
measurement.
Relax for a
moment and then
measure again
Problem Symptom Check This Remedy
Error
message
Err 7 or 8
shows on
the display
A calibration
error occurred
Retake the
measurement. If the
problem persists,
contact the retailer
or our customer
service department
for further
assistance. Refer
to the warranty for
contact information
and return
instructions
Settings
are wrong
Date and
time are
incorrect
The clock was
not set or reset
after installing
new batteries
Reset the clock
Measure-
ment unit
(kPa or
mmHg) are
incorrect
The
measurement
unit was not set
or reset after
installing new
batteries
Reset the
measurement unit
13
4. If you decide to abort the delete action instead, press
to go back to the main screen.
Deleting All Records
1. Press
or to recall the latest measurement
record for User 1 or User 2.
2. Press and hold
SET until the LCD shows “dEL ONE”.
3. Press
to show the option of deleting your entire
measurement history; the LCD displays “DEL ALL”.
4. Press
SET to delete all measurement records. After
you have confirmed deleting all records, the screen
shows dEL dONe.
5. If you decide to abort the delete action instead, press
once OR press twice to go back to the
main screen.
Troubleshooting
This section includes a list of error messages and
frequently asked questions for problems you may
encounter with your blood pressure monitor. If the
product is not operating as you think it should, check
here before arranging for servicing.
Problem Symptom Check This Remedy
No
power
Display is
dim or will
not light up
Batteries are
exhausted
Replace with new
batteries
Batteries
are inserted
incorrectly
Insert the
batteries correctly
Low
batteries
shows
on the
display
Batteries
are low
Replace
with new
batteries