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In Canada (Toll-Free): 1-800-463-5414
FREQUENTLY ASKED QUESTIONS
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CARE AND CLEANING
Clean the lens of the thermometer with a soft, alcohol moistened
cotton swab after each use (NOTE: only the tip of the
thermometer is waterproof). Clean the body of the thermometer
with a soft, dry cloth - DO NOT use water, cleaning solutions or
any other liquid. Never use an abrasive cleaner or submerge the
body of the thermometer in water or any other liquids.
Do not expose the thermometer to extreme temperature, very high
humidity, direct sunlight, vibration or shock. After cleaning, place
the thermometer in the protective case and store it at room
temperature.
Replacing the Battery
Replace the battery when the ‘low battery’ warning symbol appears
on the display.
1. Using a small phillips head screwdriver, remove the screw
from the battery lid.
2. Take off the lid and remove the battery.
3. Insert a new 3 Volt CR-2032 Lithium battery, positive side up.
4. Place the lid back on and screw to secure.
Q. Why do I get consistently low temperature
readings?
A. The thermometer is not positioned properly in the ear. The tip of
the thermometer must form a seal around the opening of the ear.
OR
A. The waterproof lens is dirty. Clean the lens with a soft, alcohol
moistened cotton swab.
Q.
Why is the reading taken in the right ear
different from that taken in the left ear?
A. The temperature is roughly the same in both ears, but the
values may differ because the shape and cleanliness of each ear
is different. Also, the position of the thermometer can affect the
reading.
Q.
Can I use this thermometer to measure an
animal’s temperature?
A. No. This thermometer has been designed exclusively for
human use. The UT-202 ear thermometer was programmed
specifically for the human ear construction and human body
temperature.
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