5
Table of Contents
Product Specifications 2
1 Safety 6
2 Messages and Alerts
1-1 APP Messages 8
Notice #1 and #2 AC Voltage High/ Low 9
Notice #3 AC Frequency Changing Too Fast 11
Notice #4, #5 AC Frequency High/ Low 11
Error #1 DC Voltage High 12
Error #2 DC Current High 12
Error #3 AC Current High 13
Error #4 Inverter Failure 13
Error #5 Temperature Protection 14
Alert GFDI 14
3
Gateway and Communication Issues
3-1 Power Line Communication Issues 15
3-1-1 Factors that Affect Power Line Communication 15
3-1-2 Cautions during Gateway Installation 16
3-1-3 Problems Checking AC Module through the Smartphone App 16
3-1-4 Discrepancy of Installed AC Module Quantity on Smartphone App 16
3-1-5 Number of Registered AC Modules Fluctuating on Smartphone App 16
3-1-6 Checking for Interferences to the Power Line Communication 17
3-1-7 Connecting the Gateway to a Remote Router 18
3-1-8 Solving Connection Issues in the Gateway 18
3-1-9 Registering Additional AC Modules to the Gateway 19
3-1-10 Changing the EnerBox 19
3-1-11 Registering a Replacement AC Module to the Gateway 20
3-1-12 Relocating a Gateway with Completed AC Module Registration 20
4 Gateway and Communication Issues
4-1 Network Configuration Troubleshooting 21