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2.1 Card reading
Magnetic stripe card
The card can be read either from bottom to top
or from top to bottom, with the stripe facing the
terminal.
Use a regular movement in order to ensure a
reliable card reading.
Smart card
Insert the card horizontally with the metal chip
facing upwards and leave in position throughout
the transaction.
2.2 Terminal maintenance
0 Make sure the terminal is off for all cleaning operations.
Do not clean the terminal with water but with a dry or only slightly damp cloth.
Do not use solvent, detergent or abrasive products.
If the terminal has battery recharging problems or in the event of remote data
collection or authorisation communication problems (the message <<No tone>> is
printed out when you try to connect), clean the golden contact under the terminal
with a damp cloth.
Do not scratch or scrape the golden surface of the contacts.