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Page 8 of 10 COLORstrip™ Footswitch User Manual Rev. 3
5. TECHNICAL INFORMATION
Product
Maintenance
To maintain optimum performance and minimize wear, you should clean your products
at least twice a month. However, be aware that usage and environmental conditions
could be contributing factors to increase the cleaning frequency.
To clean the product, follow the instructions below:
· Unplug the product from power.
· Wait until the product is at room temperature.
· Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on
the external surface.
·
The surface of the controller may be wiped off with a mild solution of glass cleaner or
isopropyl alcohol applied to a lint-free cotton cloth.
Always dry surfaces carefully after cleaning them.
General Troubleshooting
Symptom Possible Cause Possible Action
Loss of signal
Loose connection through 6-pin DIN cable
Check cable connection
Pin damage or output damage to
COLORstrip™ product
Send product(s) for repair
Internal problem
Send product for repair
Product does not
power on
No energy through COLORstrip™ output
Check power on the Mains
Change COLORstrip™ to another outlet
Loose or damaged 6-pin DIN cable
Check the 6-pin DIN cable for kinks or
damage
Internal problem
Send product for repair
If you still experience problems after trying the provided
solutions, contact
CHAUVET® Technical Support.