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Cover/Table of
Contents
Downloading Images
from the Camera,
and Camera Settings
Working with
Images in the
ZoomBrowser EX
Remote Shooting in
the EOS Capture
Troubleshooting
and Uninstalling
the Software
Index
Setting the EOS 5D
and EOS-1D Series
Cameras
Introduction
Due to Windows XP specifications, you may experience the following restrictions with
the PTP function. We recommend downloading shot images using CameraWindow
(p.1-4).
• RAW images cannot be downloaded.
(Even if RAW images are displayed, they cannot be downloaded.)
• When a memory card in the camera contains both RAW images and JPEG images,
you may not be able to download the JPEG images.
• Shooting information for downloaded images may be altered or deleted.
• Images cannot be downloaded if there is a large quantity of images in the camera
(approximately 1,000 images).
• It may take several minutes after connecting the camera and your computer until the
PTP function is operational.
• Vertically shot images become horizontal when downloaded, or an image does not
rotate even if you use the Rotate command.
In addition to the above restrictions, you may not be able to download images correctly
depending on your OS version and computer environment.