General Features
Features Guide 181
Secret Busy Override
Description
Allows the extension user to interrupt an existing call (either "between two inside parties" or
"between an inside party and an outside party") without informing the other party.
Conditions
• Class of Service (COS) programming
COS programming <Section 2.4 Class of Service (COS), "Busy Override" and "Secret
Busy Override" in the Programming Guide> determines the extension users who can
perform this feature.
• This feature does not work if "Executive Busy Override Deny" or "Data Line Security" is
set at either one of two extensions or both of them.
• Party A and Party B are in conversation.
This feature works as follows so that both party A and party B do not know that their
conversation is being monitored by Party C:
– The display and LED indicator at party A and party B show the status of a 2-party
conversation.
– A confirmation tone is not sent to either party A or party B even if it is enabled by System
Programming.
– The speech path from the party C to the party A and party B is not connected.
• If either one of two extensions or both of them is released from the call to perform other
operations such as making a call or placing it on hold, this feature is terminated and then a
reorder tone is sent to the calling extension.
Programming Guide References
• 2.3 Numbering Plan
– Data Line Security Set / Cancel
– Executive Busy Override Deny Set / Cancel
• 2.4 Class of Service (COS)
– Busy Override
– Busy Override Deny
– Secret Busy Override
•2.8SystemOption
– Confirmation tone for Override, Barge-in, Conference and Privacy Release
Features Guide References
1.9 Answering Features
• Executive Busy Override Deny
1.12 Conversation Features
• Data Line Security
