84 User’s Guide
4 Is enough memory allocated?
Colour printing may not be possible if the mem-
ory allocated to the application is insufficient.
Allocate more memory to the application.
5 Are you using memory management tools or virtual
memory?
When you are using memory management tools
such as RAM Doubler or virtual memory, mem-
ory may not be correctly recognised for colour
printing.
If colour printing is not working, try disabling
these utilities and try again.
6 Do you have enough disk space?
Make sure there is enough empty space on your
hard disk. (The working space is released once
printing is finished.)
When there is just barely enough working space
left on the disk, printing may take much longer
than normal.
7 Is the application set for colour printing? Does the
application support colour printing?
Some applications have colour printing enable/
disable settings. Some applications do not sup-
port colour printing. Read the manual for the
application and check the colour settings.
8 Are you using many applications at one time?
When very little memory is available for print
processing, printing may take a long time or fail.
Close as many applications as possible and try
again.
Printing is light, distorted, or has gaps
1 Has one of the ribbons separated from the
head?
Stop the printing and reinstall all the cartridges.
Take up any slack in the ribbons. If a particular
cartridge repeatedly causes problems, try a differ-
ent cartridge.
2 Is the head dirty or is there an obstruction on the
print head?
Clean the head by following the directions in
Chapter 5. If anything is stuck to the print head,
remove it, being careful not to damage the head.
The platen often gets dirty at the same time as the
head, so it is recommended that you clean the
platen after cleaning the head.
