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Chapter 7 - Troubleshooting 83
18 Is the printer driver correctly installed?
Install the DP-5000 printer driver from the Instal-
lation Disc (CD-ROM).
19 Has the printer been selected using the Chooser?
From the
Apple
menu, select the
Chooser
and
make sure the printer and device number appear
correctly. Click on the printer name and SCSI#.
(The printer may not be selected correctly if you
do not click on the printer name.)
20 Do you have enough hard drive space?
The DP-5000 requires work space on the hard
disk when it prints. Keep enough space open on
the disk for the printer to operate. (After printing,
the work space is released.)
21 Does the hard disk have areas where reading or
writing are unreliable?
If there are areas on the hard disk where reading
or writing are unreliable, sometimes a printing
error will occur and printing will stop. Periodi-
cally use the
Disk First Aid
utility that comes
with your system software (or other commercial
disk checking utility) to prevent these problems.
Colour printing is not working or is extremely
slow
1 Are the ink cartridges for colour printing
installed?
The following ink cartridges are required for col-
our printing:
a Yellow, cyan, magenta, and black ink car-
tridges
b Yellow, cyan, magenta, black, VPhoto
Primer, and Finish II ink cartridges
2 Are the print settings correct?
In the Print dialogue box, select
Automatic, Pho-
tographs
or
Graphics & Text
from the
Type
menu.
3 Is the free space on the hard disk fragmented?
The time required for printing can increase dra-
matically if the free space on the disk is
extremely fragmented. Clean up your files and
defragment the disk by periodically using a
defragment utility.
