• Ink cartridge problem
•
Ink cartridge(s) are empty
•
Ink cartridge(s) are expired
•
Ink delivery failure
•
Ink expiration near
•
Ink supply error
•
Non-HP ink
•
Original HP ink depleted
•
Print head assembly is stalled
•
Print head failure
•
Alignment failed
•
Replace ink cartridges soon
•
Scheduled maintenance
•
Wrong ink cartridge(s) installed
•
Ink cartridge is missing, incorrectly installed, or not intended for your device
Calibration error
Cause: An incorrect type of paper is loaded in the input tray.
Solution: If you have color or photo paper loaded in the input tray when the printer
aligns, the calibration might fail. Load unused plain white letter or A4 paper into the
input tray, and then press OK on the control panel.
Cannot print
Cause: The indicated ink cartridge(s) are out of ink.
Solution: Replace the indicated ink cartridge(s) immediately so that you can
resume printing.
The HP All-in-One cannot continue printing until the indicated ink cartridge(s) are
replaced. All printing will stop.
For more information, see:
“
Replace the ink cartridges” on page 99
Incompatible ink cartridge(s)
Cause: The wrong ink cartridge(s) are installed.
Solution: The indicated ink cartridge(s) cannot be used after the device has
undergone first-time setup. Replace the ink cartridge(s) with the appropriate ink
cartridges for the HP All-in-One. To find out the reorder number for all the ink
cartridges that the HP All-in-One supports, see the printed documentation that came
with the HP All-in-One.
For more information, see:
“
Replace the ink cartridges” on page 99
Chapter 14
162 Troubleshooting
Troubleshooting
