5-2
5.2 Operator Troubleshooting Guides
Problem Probable Causes Corrective Action
A. Ignition module lockout (the
burners failed to light within 4
seconds).
Indicator: Red trouble light on
control panel is illuminated.
A. Turn the controller OFF. Open
the control panel by removing
the screws in the upper corners.
If there are two ignition mod-
ules, check for blown 2-amp
fuses and replace as necessary.
Close the control panel and press
the power switch. Wait at least
4 minutes.
B. Dirty water level sensors. (If the
computer does not sense sufficient
water in the cookpot, it will not
allow the burners to fire.)
B. Remove the probe block cover
and clean the sensors using a
Scotchbrite™ or similar pad and
a solution of detergent and
water.
C. Failed controller.
Test: If another controller known
to be working is available, substi-
tute the working controller for the
suspect controller. If the burners
light, the controller has failed.
C. Order replacement controller
from FASC or distributor.
BURNERS DO NOT
LIGHT
(Main gas supply
valve verified to be
open, the gas valve in
Non-CE units is
verified to be ON, and
power switch is
verified to be ON.)
D. Failed ignition module or gas
valve, or broken or loose wiring.
C. Call FASC.
A. Dirty water level sensors. (If the
sensors are dirty, they may cause
the controller to “think” the
cookpot is full.)
A. Remove the probe block cover
and clean the sensors using a
Scotchbrite™ or similar pad and
a solution of detergent and
water.
B. Failed controller.
Test: If another controller known
to be working is available,
substitute the working controller
for the suspect controller. If the
unit begins to fill, the controller
has failed.
B. Order replacement controller
from FASC or distributor.
ON UNIT WITH
AUTOFILL,
COOKPOT DID
NOT FILL WHEN
UNIT WAS
TURNED ON
(Water supply to unit
verified to be ON.)
C. Shorted upper water level sensor,
failed water solenoid valve, or
loose/broken wiring.
C. Call FASC.
