Hold Disconnect Time (#203)
Description
This system option lets you change the hold disconnect time. When a caller on
hold hangs up, the local telephone company may send a special signal to the
system to free the line. There are two possible signals: a long signal (450
milliseconds) used by most telephone companies, or a short signal (50
milliseconds) used by a few telephone companies. The length of the signal is
called the hold disconnect time. If you put a call on hold and the caller hangs
up, but the call does not disconnect within a minute after the caller hangs up,
use this procedure to change the hold disconnect time.
Considerations
■
If the telephone company does not send a signal, keep the hold disconnect
time set to Long. Users must disconnect held calls manually by taking the
call off hold and then hanging up.
■
Change the hold disconnect time only if abandoned calls on hold do not
disconnect.
Valid Entries
1 =
Long (450 msec.) ✔
2 =
Short (50 msec.)
Changing Settings
To change the hold disconnect time, follow these steps from extension 10:
1.
Press [
Feature
] [
0
] [
0
].
The phone beeps once, and the light next to [ Spkr ] is green flutter.
2. Press left [
Intercom
] twice.
The light next to left [
Intercom
] is green steady.
3.
Press [
#
] [
2
] [
0
] [
3
].
The Message light is red steady if the current setting is Long, red flash if
the current setting is Short.
4.
Press [
1
] to select Long, [
2
] to select Short.
The Message light changes to show the new setting.
5.
If you make a mistake, begin again at Step 3.
6.
When you are finished, press [ # ] and a three-digit code for another option or
press [
Feature
] [
0
] [
0
].
Hold Disconnect Time (#203) 5-19
