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WARRANTY
VOYAGER 420 - 550 – 800 (rev. 3) 26
11 WARRANTY
This warranty is extended only to the original purchaser/user of BHM products.
BHM Medical Inc. warrants its products to be free from defects in material under normal use and service,
within the periods stated below from the date of purchase. If within such warranty period any such
product shall be proven to be defective, such product shall be repaired or replaced at BHM Medical’s
option. This warranty does not include any labor or shipping charges incurred in replacement part
installation or repair of any such product. BHM Medical’s sole obligation and your exclusive remedy under
this warranty shall be limited to such repair and/or replacement.
Patient Lifter 1 year
Weighing Devices 1 year
Accessories on Lifter 1 year
Slings 1 year
Batteries - Voyager Portable 3 months
Batteries - All other lifts 1 year
Easytrack System 1 year
For warranty service, please contact the dealer from whom you purchased the BHM Medical product. [In
the event that you do not receive satisfactory warranty service, please contact BHM Medical (see contact
information in Table of Contents).]
Do not return products to our factory without prior authorization. BHM Medical will issue a Return
Merchandise Authorization (RMA) Number. C.O.D. shipments will be refused; all shipments to BHM
Medical must be prepaid. For this warranty to be valid, the purchaser must present its original proof of
purchase at the moment of the claim. The defective unit, assembly or part must be returned to BHM
Medical for inspection. The part or components repaired or replaced are guaranteed for the remaining
period of the initial warranty.
Limitations and Exclusions:
The warranty above does not apply to serial numbered products if the serial number has been removed or
defaced.
No warranty claim shall apply where the product or any other part thereof has been altered, varied,
modified, or damaged; either accidentally or through improper or negligent use and storage. Warranty
does not apply to products modified without BHM Medical’s express written consent, (including but not
limited to products modified with unauthorized parts or attachments); products damaged by reason of
repairs made to any component without the specific consent of BHM Medical, or to products damaged by
circumstances beyond BHM Medical’s control. BHM Medical will solely determine evaluation of warranty
claim. The warranty does not apply to problems arising from normal wear or failure to adhere to the
instructions in this manual. BHM Medical Inc. slings are void of warranty if not laundered as per
instructions on the Sling Label.
BHM Medical Inc. nor Sunrise Medical Ltd shall not be liable for damages losses or inconveniences
caused by a carrier.
This warranty replaces any other warranty expressed or implicit and constitutes BHM Medical Inc. only
obligation towards the purchaser. BHM Medical shall not be liable for any consequential or incidental
damages whatsoever.