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TROUBLESHOOTING
VOYAGER 420 - 550 – 800 (rev. 3) 20
8 TROUBLESHOOTING
PROBLEMS TO CHECK
The unit starts and stops repetitively.
•
If the load is over the safe working load, the unit will not
work due to an overload protection on the motor.
•
Has the lift been making a “beeping” sound? The battery is
low and needs to be charged.
The lift emits a "beep" and a red light
flashes during utilisation. The unit may
stop lifting but you can still lower it.
•
Batteries are low, return to charger.
Charge indicator on the lift (green-red)
does not light up when the lift is on the
charger.
• Is the charger stopper plugged into a standard outlet? If so
does the outlet have power?
•
Check the condition of the fuse. If needed, change it with a
spare one. (see “Maintenance” section of this manual)
Battery is always dead after a few
transfers (3 to 5).
• Replace battery with a new one, the life of the current one
is probably nearly over.
(Contact your local dealer or representative to have battery
replaced)
The light on the charger shows green yet
the lift will only do one or two transfers.
•
Contact your local dealer or representative to have battery
replaced.
The light on the charger shows green yet
the lift will only work when there is no
one in the lift. When you attempt to
transfer someone, the lift stops.
•
Contact your local dealer or representative to have battery
replaced.
The lift does not work when you press
the buttons on the handset.
• Is the charger light on? Lift must be moved away from the
charger in order to operate.
• Is the emergency stop activated? Gently pull the red cord
once until you hear a ‘click’. Try the buttons again.
•
Is the handset properly plugged into the lift? The handset
may be slightly pulled out of its socket yet appear as
though it is plugged in. The lip of the handset must be
flush with the cab of the lift. The socket and handset
connector is a tight fit – press firmly to ensure the handset
is plugged in properly.
•
If the handset was not properly plugged into the lift, it may
be necessary to gently pull the red cord once again.
•
Slide the lift over to the charger. Is the light red or not on
at all? Battery likely needs to be charged. See
troubleshooting situations above for more information.
•
If, after testing all of the above, the lift will not operate,
contact your local dealer or representative.
The charging light on the lift remains
red and does not turn to green after an
overnight charge.
•
If available, try another integrated charger stopper from
another lift or a spare one; plug it into the rail and charge
for 3 hours. If the light does not change to white or green,
contact your local dealer or representative.
• Using a voltage meter, test the two contact points on the
charger (see diagram T-1). The voltage meter should
read between 26-30 volts AC.
DO NOT attempt to open the VOYAGER SERIES LIFT. Only a certified technician is
authorized to open the VOYAGER SERIES LIFT.
Alterations made to the VOYAGER 420, 550 or 800 by someone other than a certified
technician may cause serious injury.