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TROUBLESHOOTING GUIDE
Scooter does not run
Scooter was running but
suddenly stopped
Short run time (less than
40 minutes per charge)
Scooter runs sluggishly
Problem Possible Cause Solution
Undercharged battery
Charger is not working
Loose wires or connectors
Undercharged battery
Battery is old and will not accept
full charge
Brakes are not adjusted properly
Driving conditions are too stressful
Tires are not properly inflated
Scooter is overloaded
Brake rotor is dragging on pads
Brakes are not adjusted properly
Charge the battery. A new battery should have been charged for at least 12
hours before using the scooter for the first time and up to 12 hours after each
subsequent use.
Check all connectors. Make sure the charger connector is tightly plugged into
the charging port and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is on.
You may check to see if your charger is working by using a volt meter or ask
your local Razor authorized service center to test your charger for you.
Check all wires and connectors to make sure they are tight.
Power will automatically shut off if the motor is overloaded.
An excessive overload, such as too heavy a rider or too steep a hill, could
cause the motor to overheat. If the scooter suddenly stops running, wait
a few seconds and then push the breaker to reset the circuit. Correct the
conditions that caused the breaker to trip and avoid repeatedly tripping the
breaker.
Charge the battery. A new battery should have been charged for at least 12
hours before using the scooter for the first time and up to 12 hours after each
subsequent use.
Check all wires and connectors. Make sure the battery connector is tightly
plugged into the charger connector and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is on.
Even with proper care, a rechargeable battery does not last forever. Average
battery life is 1 to 2 years depending on scooter use and conditions. Replace
only with a Razor replacement battery.
Refer to adjusting the brakes instructions on page 4.
Use only on solid, flat, clean and dry surfaces such as pavement or level
ground.
The tires are inflated when shipped, but they invariably will lose some
pressure between the point of manufacturing and your purchase. Refer to
instructions on page 5 of this manual to properly inflate tires.
Make sure you do not overload the scooter by allowing more than one rider
at a time, exceeding the 220 lb. maximum weight limit, going up a hill
or towing objects behind the scooter. If the scooter is overloaded, the
circuit breaker may trip and shut off power to the motor. Correct the riding
conditions that caused the overload, wait a few seconds, and then push the
breaker to reset the circuit.
Use your fingers to twist the caliper adjuster in either direction until rotor is
centered between pads.
Refer to adjusting the brakes instructions on page 4.
Need Help? Visit our website for replacement parts, product support and a list of authorized service centers
at www.razor.com or call toll free 866-467-2967 Monday - Friday 8AM - 5PM Pacific Time. Please have the
product I.D. code located on the white label on your product or back of charger available for better assistance.
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