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www.pridemobility.com Go-Go Ultra X
IX. BASIC TROUBLESHOOTING
Any electromechanical device occasionally requires some troubleshooting. However, most of the problems that
may arise can usually be solved with a bit of thought and common sense. Many of these problems occur because
the batteries are not fully charged or because the batteries are worn down and can no longer hold a charge.
DIAGNOSTIC BEEP CODES
The diagnostic beep codes for your Travel Scooter are designed to help you perform basic troubleshooting quickly
and easily. A diagnostic beep code will sound in the event one of the conditions listed below develops.
NOTE: Your Travel Scooter will not run unless the beep code condition is resolved and the Travel
Scooter has been turned off, then turned back on.
BEEP CODE CONDITION SOLUTION
(2)
Battery voltage is too low to operate the
Travel Scooter.
Charge fully until charger and any meters
indicate completion.
(3)
Battery voltage is too high to operate the
Travel Scooter.
Contact your authorized Pride Provider for
assistance.
(5)
Solenoid brake trip. The manual freewheel
lever may be in the freewheel position.
Remove the key, then push the manual freewheel
lever to the drive position, restart your travel
Scooter.
(6)
Throttle trip. The throttle control lever
may have been depressed while inserting
the key.
Release the throttle control lever completely,
then reinsert the key.
(7)
Throttle trip. Throttle potentiometer fault
or speed potentiometer fault.
Contact your authorized Pride Provider for
assistance.
(8)
The Travel Scooter’s motor is
disconnected.
Contact your authorized Pride Provider for
assistance.
(9)
Possible controller trip. You may be
attempting to install the battery pack while
the key is inserted or the motor controller
may be in overheat protective mode.
Shut down your Travel Scooter for a minimum
of several minutes to allow the controller to cool.
Or, try reinserting the key into the key switch.
What if all the systems on my Travel Scooter seem to be “dead”?
Make certain that the key is in the “on” position.
Check that the batteries are fully charged.
Push in the main circuit breaker reset button. See IV. “Your Travel Scooter.”
Make certain that the battery pack is seated properly.
Be sure the power down timer feature has not been activated. See VI. “Operation.”
Check the tiller console fuse located under the battery pack.
To check a fuse:
1. Remove the fuse by pulling it out of its slot.
2. Examine the fuse to be sure it is blown.
See figures 20 and 21.
3. Insert a new fuse of the proper rating.
WARNING! The replacement fuse must exactly match the rating of the old fuse. Failure to
use properly rated fuses may cause damage to the electrical system and may result in
personal injury.
Figure 20. Working Fuse
Figure 21. Blown Fuse (Replace)