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Exterior Lift System www.pridemobility.com 1918 www.pridemobility.com Exterior Lift System
VII. TROUBLESHOOTING
TROUBLESHOOTING
Any electromechanical device occasionally requires some troubleshooting. However, most of the problems that
may arise can usually be solved with a bit of thought and common sense. Many of these problems occur because
the battery is not fully charged or because the battery is worn down and can no longer hold a charge.
What if the motor on my lift system will not operate?
! Make sure the onboard battery or vehicle battery is fully charged.
! Make sure all connections to the motor and battery are secure.
! Check the wiring harness for signs of wear or decay. Replace the harness if necessary.
What if the lift system operates slowly up or down?
! Make sure the onboard battery or vehicle battery is fully charged.
! Make sure all connections to the motor and battery are secure.
! Check the wiring harness for signs of wear or decay. Replace the harness if necessary.
What if the lift platform does not fold into the stowed position?
Check to make sure there are no obstructions in the T-bar pivot points.
What if the lift platform does not lower completely to the ground?
! Verify that the hitch receiver is at the proper height. The distance from the bottom of the hitch to the ground
should not exceed 21 in. (53 cm).
! Check to make sure that the area under the lift platform is free from obstructions.
What if the lift bottoms out when driving over bumps or driveway entrances?
Verify that the hitch receiver is at the proper height. The distance from the bottom of the hitch to the ground should
be 21 in. (53 cm).
VI. CARE AND MAINTENANCE
CARE AND MAINTENANCE
Your lift system requires a minimal amount of care and maintenance. If you do not feel confident in your ability to
perform the maintenance listed below, you may schedule inspection and maintenance at your authorized Pride
Provider. The following areas require periodic inspection and/or care and maintenance.
90-Day Maintenance Schedule
! Lower the platform to the ground, clean away any rem-
nants of old grease from the T-bar inner-telescoping tube,
and apply a new coat of all-weather lithium grease to the
inner-telescoping tube. See figure 14.
! Apply all-weather lithium grease to the pivot points of the
T-bar.
! Lubricate the key switch with an electrical-type lubricant
(not WD-40).
! Remove the vehicle battery connections and clean them
to ensure uninterrupted electronic connection.
! Torque the hitch bolt.
! Check the lift system for loose or damaged parts. Have
your authorized Pride Provider repair or replace any
problem parts before using the lift system.
T-BAR INNER-
TELESCOPING TUBE
Figure 14. Lift Frame Maintenance
General Cleaning Guidelines
The lift system can be hand washed along with the vehicle with soap and water. However, automatic drive-through
car washes should be avoided as they may interfere with and cause damage to the lift.
Wiring Harness
The wiring harness should be checked periodically for corrosion and/or decay. Contact your authorized Pride
Provider if the wiring harness needs to be replaced.
Lift Platform/Metal Components
! Check the lift platform for wear or damage. Contact your authorized Pride Provider for repair or replacement.
! The lift platform surface may become slippery if exposed to moisture (ice, snow, rain, mist/spray conditions,
etc.). Use caution when loading/unloading a mobility device in these conditions and wipe off any excess
moisture from the lift platform.
! Regularly inspect the metal lift components for scratches. Treat any problem areas with a rust inhibitor or metal
sealant.
If your lift system is exhibiting wear that you feel is questionable in any way, contact your authorized Pride Provider
immediately. Do not attempt to repair, adjust, or modify the manufacturer settings and materials.
Lift Removal
! Raise platform to stowed position.
! Disconnect power source.
! Lubricate hitch mount bolt with WD-40 prior to removal.