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3 www.pridemobility.com INFINFB2042/Rev A/11-29-06
BASIC T ROUBLESHOOTING INSTRUCTIONS: JAZZY 1170XL
What if the speed LEDs on the VSI begin to flash?
! Determine if the battery charger is connected to the controller. When the battery charger is connected to the
controller, an internal charger inhibit feature keeps the power chair from driving. This is indicated by the VSI
speed LED(s) flashing.
! Determine if the charger harness fuse has blown. A blown charger fuse can cause the charger inhibit to
activate.
! Determine if all controller connections are plugged into the power base properly. If the 3-pin charger
inhibit connector is not plugged in properly, then the charger inhibit feature will activate.
What if the speed LEDs on the VSI begin to scroll?
! Determine if the VSI has been placed in lock mode. The VSI is equipped with a lock mode feature that
prevents unintended use of the power chair. If the VSI is in lock mode, deflect the joystick full forward until it
beeps, then deflect the joystick full rearward until it beeps, and finally return the joystick to the neutral position.
The joystick should go back to the drive function.
EUROPA DIAGNOSTIC FLASH CODES
# OF LEDS CODE CAUSE POSSIBLE SOLUTION
One pause One 1 DX Module Fault Unit will drive slowly. Contact your authorized
Pride Provider.
Two pause Two 2 DX Accessory Fault Contact your authorized Pride Provider.
Three pause Three 3 Left Motor Fault Make sure left motor is plugged into the controller.
Four pause Four 4 Right Motor Fault Make sure right motor is plugged into the controller.
Five pause Five 5 Left Park Brake Fault Contact your authorized Pride Provider.
Six pause Six 6 Right Park Brake Fault Contact your authorized Pride Provider.
Seven pause Seven 7 Low Battery Voltage Recharge the batteries
Eight pause Eight 8 High Battery Voltage Contact your authorized Pride Provider.
Nine pause Nine 9 CANL Fault Contact your authorized Pride Provider.
Ten pause Ten 10 CANH Fault Contact your authorized Pride Provider.
Eleven pause Eleven 11 Stall Timeout Fault Turn off, then on the power to the unit.
Twelve pause Twelve 12 Module Mismatch Contact your authorized Pride Provider.
What if the Jazzy 1170XL powers up but will not drive and a dash (-) is being displayed in the speed
indicator window on the Europa controller?
! The power chair is plugged in for charging or there is an open in the charging circuit.