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INFINFB2042/Rev A/11-29-06 www.pridemobility.com 2
BASIC T ROUBLESHOOTING INSTRUCTIONS: JAZZY 1170XL
What if my Jazzy 1170XL begins pulling to one side?
! Determine if the joystick is being deflected straight or at a slight angle. Even a small amount of deflection
right or left will cause the chair to veer over a long distance.
! Determine if both manual freewheel levers are in the drive position. If only one manual freewheel lever is
in the drive position, the other motor will not operate and the Jazzy 1170XL will veer severely.
! Determine if both tires are inflated to the proper psi if the power chair is equipped with pneumatic tires.
Pneumatic tires should be inflated to 35 psi (2.4 bar). If one tire is inflated more than the other, the power chair
will pull to the side that is underinflated.
! Determine if the caster wheels are pivoting freely. If either caster wheel is not pivoting freely, the unit will
veer to the side.
What if the Jazzy 1170XL powers up, but will not move?
! Determine if both manual freewheel levers are in the freewheel position. If the power chair is in freewheel
mode, then the electronics will function but the motors will not spin the wheels.
! Determine if the controller is flashing a fault code. The Jazzy 1170XL comes equipped with either a VSI,
Remote Plus, or Europa controller. The VSI and Remote Plus controllers will flash a code via the battery
condition meter LEDs if a system fault is detected. The Europa will flash a code via the status LED.
VSI/REMOTE PLUS DIAGNOSTIC FLASH CODES
# OF LEDS CODE CAUSE POSSIBLE SOLUTION
One red LED 1 Low battery voltage Charge batteries
Two red LEDs 2 Left motor open Make sure left motor is plugged into controller.
Three red LEDs 3 Left motor wiring fault Contact your authorized Pride Provider.
Three red LEDs 4 Right motor open Make sure right motor is plugged into controller.
One yellow LED
Three red LEDs 5 Right motor wiring fault Contact your authorized Pride Provider.
Two yellow LEDs
Three red LEDs 6 Inhibit active Contact your authorized Pride Provider.
Three yellow LEDs
Three red LEDs 7 Joystick error Contact your authorized Pride Provider.
Four yellow LEDs
Three red LEDs 8 Controller error Contact your authorized Pride Provider.
Four yellow LEDs
One green LED
Three red LEDs 9 Brake fault Make sure both motors are plugged into controller.
Four yellow LEDs
Two green LEDs
Three red LEDs 10 High battery voltage Contact your authorized Pride Provider.
Four yellow LEDs
Three green LEDs