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Model SC2001/01
Storage conditions Temperature: 0° to +60°C
Relative humidity: 5% to 95%
Spectrum of body attachment >570nm
Lithium-ion battery 2 x 3.7 Volt 1500 mAh
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, contact the Consumer Care Centre in your country
(please look for the phone number in the worldwide guarantee leaflet).
Problem Possible cause Solution
The appliance does not
work.
The rechargeable
batteries are
empty.
Charge the appliance (see chapter ‘Charging’).
The appliance is
defective.
Contact the Consumer Care Centre in your country,
your Philips dealer or a Philips service centre.
The appliance suddenly
switches off.
The rechargeable
batteries
are empty.
Charge the appliance (see chapter ‘Charging’).
The adapter becomes
warm during charging.
This is normal. No action required.
The charging light does
not go on when I put
the small plug in the
appliance socket.
You have not put
the adapter in the
wall socket.
Insert the small plug into the appliance socket and put
the adapter in the wall socket.
The wall socket is
not live.
Connect another appliance to the wall socket to check
if the wall socket is live. If the socket is live but the
appliance still does not charge, contact the Consumer
Care Centre in your country, your Philips dealer or a
Philips service centre.
The adapter is not
inserted properly
into the wall
socket and/or the
small plug is not
inserted properly
into the appliance
socket.
Make sure the adapter is inserted properly into the
wall socket and/or the small plug is inserted properly
into the appliance socket.
The appliance is
defective.
Contact the Consumer Care Centre in your country,
your Philips dealer or a Philips service centre.
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