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Problem Possible cause Solution
The skin reaction after
the treatment lasts longer
than usual.
You have used
a light intensity
which is too high
for you.
Select a lower light intensity the next time. See chapter
‘Preparing for use’, section ‘Setting the light intensity.
If the skin reaction lasts longer than 3 days, contact
your doctor.
The hair-removal results
are not satisfactory.
You have used
a light intensity
which is too low
for you.
Select a higher light intensity the next time.
You did not make
enough overlaps
when you used
the appliance.
For proper hair-removal results, you have to make
overlaps when you use the appliance. See chapter
‘Using the appliance’, step 11.
You do not use
the appliance
as often as
recommended.
To remove all hairs successfully and to prevent the hair
root from becoming active again, the treatments have
to be repeated once every two weeks for the rst two
months. Your skin should be smooth and hair-free by
then. To ensure that you keep these results, we advise
you to repeat the treatments on the underarms, bikini
area, arms and stomach every two weeks. On the
legs, regrowth is usually slower. Therefore, a treatment
once every four weeks is probably sufcient to keep
your legs smooth and hair-free. If you see too many
hairs grow back within these four weeks, then simply
shorten the interval between treatments again, but do
not treat more often than once every two weeks.
The appliance is
not suitable for
your hair or skin
colour.
Do not use the appliance if your body hair is light
blond, red, grey or white. Do not use the appliance
either if you have very dark skin.
Hair starts to grow again
in some spots on the
treated areas.
You did not make
enough overlaps
when you used
the appliance.
For proper hair-removal results, you have to make
overlaps when you use the appliance. See chapter
‘Using the appliance’, step 11.
Hair starts to grow
again as part of
the natural cycle of
hair growth.
This is normal. It is part of the natural cycle of hair
growth that hair starts growing again. The hairs that
come back, however, tend to be softer and thinner.
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