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Problem Possible cause Solution
You have not
shaved the area
to be treated
properly.
If there are hairs on the area to be treated, these
hairs may get burnt when you use the appliance. As
a result, you notice a strange smell. Shave the area to
be treated properly before you use the appliance. If
shaving causes skin irritation, trim hairs as short as
possible and use a comfortable setting.
You stored the
appliance in a
dusty environment.
The strange smell disappears after a few ashes.
The skin feels more
sensitive than usual
during treatment.
The light intensity
you use is too high.
Check if you have selected the right light intensity. If
necessary, select a lower light intensity.
You did not shave
the areas to be
treated.
Shave the areas to be treated before you use the
appliance. If shaving causes skin irritation, trim hairs as
short as possible and use a comfortable setting.
The UV lter
of the light exit
window is broken.
If the UV lter of the light exit window is broken, do
not use the appliance anymore. Contact the Consumer
Care Centre in your country, your Philips dealer or a
Philips service centre.
The appliance is
defective.
Contact the Consumer Care Centre in your country,
your Philips dealer or a Philips service centre.
I experience an
unacceptable pain
sensation when I use the
appliance.
You did not shave
the areas to
be treated
Shave the areas to be treated before you use the
appliance. If shaving causes skin irritation, trim hairs as
short as possible and use a comfortable setting.
You treated an
area for which the
appliance is not
intended.
You must not use the appliance on your inner labia,
vagina, anus, nipples, areolas, lips, inside the nostrils and
ears, in the region of your eyes and eyebrows. Men
must not use it on their face or scrotum.
You have used
a light intensity
which is too high
for you.
Reduce the light intensity to a level that is comfortable
for you. See chapter ‘Preparing for use’, section ‘Setting
the light intensity’.
The light exit
window is broken.
If the light exit window is broken, do not use the
appliance with this attachment any more. Go to
your dealer or a Philips service centre or contact
the Consumer Care Centre to have the attachment
replaced.
The appliance is
not suitable for
your skin colour.
Do not use the appliance if you have a very dark skin.
Do not use it either if your body hair is light blond, red,
grey or white.
The treated areas
become red after the
treatment.
Slight redness
is harmless and
normal and
disappears quickly.
No action required.
EngliSh26