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Troubleshooting
Problem Cause Solution
Reduced
epilating
performance.
You moved the
epilator in the
wrong direction.
Move the appliance against the
direction of hair growth.
You place
the epilating
head on the skin
at the wrong
angle.
Make sure you place the appliance
perpendicularly onto the skin.
The epilating
head did not
touch the skin.
Make sure both the epilating head
and the skin cooler are in proper
contact with your skin during
epilation.
You moistened
your skin with
water or a cream
or other skincare
product prior to
epilation.
Make sure your skin is entirely dry
and free from grease. Do not put
any cream, body milk or other
skincare product on your skin
before you start to epilate.
The appliance
does not
work.
The socket to
which the
appliance is
connected is not
live.
Make sure the socket you use is
live. If you use a socket in a
bathroom cabinet, you may need
to switch on the light to activate
the socket.
The appliance is
not switched on.
Make sure that the appliance is
plugged in and switched on.
You did not
attach the
epilating head
correctly.
Place the epilating head on the
appliance and press it onto the
appliance until it snaps home
(‘click’).
ENGLISH 13