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5.Handling Errors and Problems
5.2
Troubleshooting
Problem Cause Remedy
The reading is
extremely low (or
high).
Arm cuff not applied
correctly.
Apply the arm cuff
correctly.
Refer to section 3.2.
Movement or talking
during measurement.
Remain still and do not
talk during
measurement.
Refer to section 3.3.
Clothing is interfering
with the arm cuff.
Remove any clothing
interfering with the arm
cuff.
Refer to section 3.1.
Arm cuff pressure
does not rise.
The air plug is not
securely inserted into
the main unit.
Make sure that the air
plug is connected
securely.
Refer to section 3.2.
Air is leaking from the
arm cuff.
Replace the arm cuff
with a new one.
Refer to Chapter 7.
Arm cuff deflates too
soon.
The arm cuff is loose.
Apply the cuff correctly
so that it is firmly
wrapped around the
arm.
Refer to section 3.2.
Cannot measure or
readings are too low
or too high.
The arm cuff has not
been inflated
sufficiently.
Inflate the cuff so that it
is 30 to 40 mmHg
above your previous
measurement result.
Refer to section 3.4.
The unit loses power
during measurement.
The batteries are
empty.
Replace the batteries
with new ones.