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5.Handling Errors and Problems
EN
5.2 Troubleshooting
Problem Cause Remedy
The reading is
extremely low (or high).
Arm cuff not applied
correctly.
Apply the arm cuff
correctly.
Refer to section 3.2.
Movement or talking
during measurement.
Remain still and do not talk
during measurement.
Refer to section 3.3.
Clothing is interfering
with the arm cuff.
Remove any clothing
interfering with the arm
cuff.
Refer to section 3.1.
Arm cuff pressure does
not rise.
Is the air tube securely
connected into the main
unit?
Make sure that the air tube
is connected securely.
Refer to section 3.2.
Air is leaking from the
arm cuff.
Replace the arm cuff with
a new one.
Refer to Chapter 7.
Arm cuff deflates too
soon.
The arm cuff is loose.
Apply the cuff correctly so
that it is firmly wrapped
around the arm.
Refer to section 3.2.
Cannot measure or
readings are too low or
too high.
Has the arm cuff been
inflated sufficiently?
Inflate the cuff so that it is
30 to 40 mmHg above
your previous
measurement result.
Refer to section 3.3.
Is the air release button
being pressed during
inflation?
Be careful not to press the
air release button during
measurement.
The unit loses power
during measurement.
The batteries are empty.
Replace the batteries with
new ones.
Refer to section 2.1.