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Troubleshooting Procedures (cont.)
Symptoms Probable Causes Recommended Action
D. Blower motor does not work. D. Replace the blower motor. Refer to
your installer or wholesale dealer.
E. Control does not work. E. Replace the control. Refer to your
installer or wholesale dealer.
8. Blower motor operates,
air bubbles are formed,
zone controls work, but
variable speed feature
does not work.
A. Blower motor inlet is blocked. A. Clean blower motor inlet.
B. Loose, disconnected, or
damaged wiring harness.
B. Check wiring for proper
connections. Replace the wiring
harness if necessary. Refer to your
installer or wholesale dealer.
C. User keypad does not work. C. Replace the user keypad. Refer to
your installer or wholesale dealer.
D. Blower motor does not work. D. Replace the blower motor. Refer to
your installer or wholesale dealer.
E. Control does not work. E. Replace the control. Refer to your
installer or wholesale dealer.
9. Blower motor won’t turn
off when the power
button on user keypad is
pressed.
A. User keypad does not work. A. Replace the user keypad. Refer to
your installer or wholesale dealer.
B. Loose, disconnected, or
damaged wiring harness.
B. Check wiring for proper
connections. Replace the wiring
harness if necessary. Refer to your
installer or wholesale dealer.
C. Control does not work. C. Replace the control. Refer to your
installer or wholesale dealer.
10. A zone does not produce
air bubbles but another
zone operates normally.
A. Zone is not selected. A. Select the zone according to the
instructions in ″User Keypad and
Bath with Airjets Modes/Features.″
B. Butterfly valve does not work. B. Replace the butterfly valve. Refer
to your installer or wholesale
dealer.
C. Loose, disconnected, or
damaged wiring harness.
C. Check wiring for proper
connections. Replace the wiring
harness if necessary. Refer to your
installer or wholesale dealer.
D. User keypad does not work. D. Replace the user keypad. Refer to
your installer or wholesale dealer.
E. Control does not work. E. Replace the control. Refer to your
installer or wholesale dealer.
11. Surge mode does not
work.
A. User keypad does not work. A. Replace the user keypad. Refer to
your installer or wholesale dealer.
B. Control does not work.
B. Replace the control. Refer to your
installer or wholesale dealer.
12. Water spillage or damage
observed under the bath.
A. Drain or overflow leaking. A. Repair or replace the drain
assembly according to the
manufacturer’s instructions.
B. Wall, deck, and/or shower door
is improperly sealed.
B. Apply silicone sealant at the seams
between the bath and the wall,
deck, or door.
C. Cracked acrylic air channels. C. Refer to the manufacturer.
1038265-5-B 12 Kohler Co.