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02002178 Revision B, March 2006 • Metro IC4 Owner’s Manual 31
VIII TROUBLESHOOTING
Continual use of your Metro IC4 necessitates maintenance, espe-
cially if the factory-set adjustments have been altered. The following
troubleshooting guide lists several common problems that may occur,
and offers corrective actions for each. If you are unsure of the solu-
tion or unable to diagnose the problem, do not hesitate to ask your
Graham-Field Health Products dealer for assistance.
Nuts and/or bolts may be loose. If so, tighten.
Bolts should be snug.
Rear wheels and/or casters may be adjusted
improperly. Insure that both rear wheels are
mounted in identical positions, and that casters
are mounted in identical positions.
Caster stem(s) may be adjusted improperly.
Correct adjustment.
looseness in wheelchair
squeaks / rattles
caster flutter
sluggish turning
chair veers left
chair veers right
SYMPTOM
PROBABLE CAUSE AND
CORRECTIVE ACTION
4 4
4 4
4 4 4 4
4 4 4 4
Note: Use only Everest & Jennings® replacement parts. A
Metro IC4 parts catalog is available through Graham-
Field Health Products dealers to assist in the ordering
of parts.
▲
Caution: A complete inspection of your wheelchair, in-
cluding maintenance, servicing and safety checks, should
be handled by a Graham-Field Health Products dealer at
least once a year.