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EJ777-2-INS-LAB-RevB14 • EJ777-2 Transport Chair 25
9 LIMITED WARRANTY
SCOPE OF WARRANTY
GF Health Products, Inc. (“GF”) warrants to the original purchaser only that it will
replace or repair components, at GF’s sole discretion, that are defective in material or
workmanship under normal use and service. All warranties are conditioned upon the
proper use of the products strictly in accordance with good commercial practice and
applicable GF instructions and manuals, including proper use and maintenance. To
the extent that a component is warranted by a third party, GF conveys all of its rights
under that warranty to the original purchaser, to the extent permitted.
This limited warranty shall only apply to defects that are reported to GF’s customer
service team within the applicable warranty period and which, upon examination
by GF or its authorized representative, prove to be a warranty item. This limited
warranty is not transferable.
The warranted components and time period are set forth below:
Sideframes and crossbraces: three years
Wheels, handrims, front rigging, forks: one year
All other durable components not listed above: six months
The applicable warranty period shall commence from date of shipment to the original
customer, unless there is an expiration date on the component in which case the
warranty shall expire on the earlier of warranty period or the expiration date.
OBTAINING WARRANTY SERVICE
A GF Customer Service Representative must authorize warranty service. Please
contact the GF Customer Service department by calling 678-291-3207, sending a fax
request to 770-368-2386 or by e-mailing a request to cs@grahameld.com. Specic
directions will be provided by the Customer Service Representative. Failure to abide
by the specic directions will result in denial of the warranty claim.
EXCLUSIONS
The warranty does not cover and GF shall not be liable for the following:
1) Defects, damage, or other conditions caused, in whole or in part, by misuse,
abuse, negligence, alteration, accident, freight damage, tampering or failure to
seek and obtain repair or replacement in a timely manner;
2) Products which are not installed, used, or properly cleaned and maintained as
required in the ofcial manual for the applicable product;
3) Products considered to be of a non-durable nature including, but not limited to:
casters, lters, fuses, gaskets, lubricants, and charts;
4) Accessories or parts not provided by GF;
5) Charges by anyone for adjustments, repairs, replacement parts, installation or
other work performed upon or in connection with such products which are not
expressly authorized in writing, in advance, by GF;
6) Any labor or shipping charges incurred in the replacement part installation or
repair;