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1 YEAR LIMITED WARRANTY
What does this Warranty Cover?
Pelstar LLC scales are warranted from date of purchase against defects of materials or in workmanship for a
period of 1 year. If product fails to function properly, return the product, prepaid and properly packed to Pelstar. If
manufacturer determines that a defect of material or in workmanship exists, customers' sole remedy will be repair
or replacement of scale at no charge. Replacement will be made with a new or remanufactured product or
component. If the product is no longer available, replacement may be made with a similar product of equal or greater
value. All parts including repaired and replaced parts are covered only for the original warranty period.
Who is Covered?
The original purchaser of the product must have proof of purchase to receive warranty service. Pelstar dealers
or retail stores selling Pelstar products do not have the right to alter, or modify or any way change the terms and
conditions of this warranty.
What is Excluded?
Your warranty does not cover obsolete dials or chips due to postal rate changes, normal wear of parts or damage
resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use
contrary to the operating instruction, abuse including tampering, damage in transit, or unauthorized repair or
alternations. Further, the warranty does not cover Acts of God, such as fire, flood, hurricanes and tornadoes. This
warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province
to province or jurisdiction to jurisdiction.
To get Warranty Service
Make sure you keep your sales receipt or document showing proof of purchase.
Call 1 (800) 638-3722 to receive a return authorization. Attach proof of purchase to your defective product along
with your name, address,daytime telephone number and description of the problem. Carefully package the product
and send with shipping and insurance prepaid to:
Pelstar LLC
Attention: R/A# _________
Repair Department
7400 W. 100th Place
Bridgeview, IL 60455
If your scale is not covered by warranty, or has been damaged, an estimate of repair costs or replacement costs
will be provided to you for approval prior to servicing or replacing.
04.03
55440
Technical Service/Returns: 800-638-3722
Customer Service: 800-654-8330
Postal Rate Increase: 888-807-2253
www.Pelouze.com
Pelstar LLC
Bridgeview, Illinois 60455
All rights reserved
Pelouze
®
is a registered trademark of Pelstar LLC
Made in China to our exact specifications