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PROBLEM: The controller light flashes
ACTION: If the lamp flashes immediately when the power is switched on and the
joystick is engaged, switch the power off, wait a few seconds, then switch
on again. Wait for two seconds before engaging the joystick.
PROBLEM: The controller lamp flashes slowly while driving.
ACTION: The slow flashing means that the battery charge level is low and should be
placed on charge as soon as possible.
PROBLEM: The controller lamp flashes continuously and the chair will not operate.
ACTION: The continuous flashing of the lamp indicates there may be an electrical
problem. Switch the power off, disengage the wheel that clutches and seek
assistance. Contact your Dealer and advise of the problem.
PROBLEM: The red light on the battery charger fails to illuminate when the power is
connected to it.
ACTION: Check that all the leads have been properly connected and the main power
is turned on. If this doesn't cause the red light on the charger to illuminate,
turn the main power off, disconnect the lead from the main to the battery
charger. Contact your Dealer and advise of the problem.
PROBLEM: The chair is difficult to steer.
ACTION: First, check the tires are in proper positions. Second, check to see if both
the clutches are engaged correctly.
NOTE:
If you detect that there are problems with the motors, the battery charger, the controller
or damage to the power wheelchair frame, it is recommended that you contact the
nearest Authorized Service Agent.
If you notice any other irregular aspect of your chair or if it fails to respond after making
some of the above inspections, phone your nearest Authorized Service Agent. They will
advise if the power wheelchair should be returned for repairs. If the chair is to be
returned, they will advise on the availability of replacement units, and the required
method of packing and shipping.
FAULT FINDING CHECKLIST