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E-16
TROUBLESHOOTING
NOTE: If the actions described above do not solve the problem, contact your
dealer. Do not attempt to repair the device yourself.
Nothing appears in the
display, after I press the
START button.
The cuff does not
inflate.
The unit does not
measure. Readings are
too high or too low.
The value is different
from that measured
at a clinic or doctor’s
office.
Batteries are drained.
Battery terminals are not in the
correct position.
Battery voltage is too low. Low
battery symbol blinks. [If the
batteries are drained completely,
the mark does not appear.]
The cuff is not fastened
`properly.
You moved your arm or body
during the measurement.
The cuff position is not correct.
You are using the wrong size
cuff.
The healthcare professional may
be using a different sized cuff.
Your measurements may be
elevated by white coat hyper-
tension
Replace all batteries with new
ones. Alkaline batteries recom-
mended.
Reinstall the batteries with nega-
tive and positive terminals match-
ing those indicated in the battery
compartment.
Replace all batteries with new
ones. Alkaline batteries recom-
mended.
Fasten the cuff correctly.
Make sure you remain very still
and quiet during the measurement.
Sit comfortably and still. Make
sure the cuff is at the same level as
your heart.
See Pg. E-5 "Selecting the Correct
Cuff."
See Pg. E-14 "Answers to Why
Your Readings Are Different
Between Home and at the
Doctor’s Office."
See Pg. E-13 "Why Measure
Blood Pressure at Home?"
Problem Probable Cause
Corrective Action