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Sony Personal Entertainment Organizer PEG-TH55 3-089-698-11 (1)
BIs the USB port active?
Check whether the USB port works normally by connecting another USB device, such
as a USB mouse.
BIf you use an extended terminal devices for laptop computers, such as a port replicator,
you may not be able to use either the port replicator or the USB port of your computer.
BQuit all applications other than CLIE Organizer for PC (or Palm™ Desktop for
CLIÉ).
If you cannot perform the HotSync
®
operation even after following the above
instructions, perform a soft reset by pressing the RESET button of your CLIÉ handheld
(page 47).
For particular problems regarding the HotSync
®
operations, refer to the following.
I cannot start the HotSync
®
operation by tapping
(HotSync) on the HotSync screen
BEnsure [Local] and [Cradle/Cable] are selected in the HotSync screen.
BPerform a soft reset by pressing the RESET button of your CLIÉ handheld (page 47).
I cannot cancel the HotSync
®
operation
BYou may not be able to stop the HotSync
®
operation by tapping [Cancel] for over ten
seconds after you start the USB HotSync
®
operation. Try again after a while.
BIf you disconnect your CLIÉ handheld and computer during the HotSync
®
operation,
the HotSync
®
operation will not perform correctly.
In such a case, perform a soft reset (page 47).
BIf you cannot stop the HotSync
®
operation even by tapping [Cancel], perform a soft
reset (page 47).
It takes a long time to complete the HotSync
®
operation
BDepending on the application you are using, it may require time to complete the
HotSync
®
operation because of large data/file sizes.
Data cannot be synchronized with some applications
using the HotSync
®
operation
BDo the user names for CLIE Organizer for PC and Palm™ Desktop for CLIÉ
match the one for your CLIÉ handheld?
In CLIE Organizer for PC and Palm™ Desktop for CLIÉ, select the user name
corresponding to your CLIÉ handheld user name.
