A SERVICE OF

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135
Additional Information
C:21:00
Self-diagnosis display
Five-digit display Cause and/or Corrective Actions
• You are using a battery pack that is not an
“InfoLITHIUM” battery pack.
c Use an “InfoLITHIUM” battery pack (p. 12).
• Moisture condensation has occurred.
c Remove the cassette and leave your camcorder for at
least 1 hour to acclimatize (p. 139).
• The video heads are dirty.
c Clean the heads using the Sony DVM12CLD cleaning
cassette (not supplied) (p. 139).
• A malfunction other than the above that you can service
has occurred.
c Remove the cassette and insert it again, then operate
your camcorder.
c Disconnect the power cord of the AC adaptor or remove
the battery pack. After reconnecting the power source,
operate your camcorder.
• A malfunction that you cannot service has occurred.
c Contact your Sony dealer or local authorized Sony
service facility and inform them of the 5-digit code.
(example: E:61:10)
If you are unable to rectify the problem even if you try corrective actions a few times,
contact your Sony dealer or local authorized Sony service facility.
Your camcorder has a self-diagnosis display
function.
This function displays the current condition of
your camcorder as a 5-digit code (a combination of
a letter and figures) in the viewfinder or on the
LCD screen. If a 5-digit code is displayed, check
the following code chart. The last two digits
(indicated by ss) will differ depending on the
state of your camcorder.
C:21:ss
Viewfinder or LCD screen
Self-diagnosis display
•C:ss:ss
You can service your camcorder
yourself.
•E:ss:ss
Contact your Sony dealer.
E:61:ss
E:62:ss
C:31:ss
C:32:ss
C:04:ss
C:22:ss