90 _ troubleshooting
PROBLEM SOLUTION
Player isn’t playing.
• Check if the available fi le has been saved in
the memory.
• Check if the music fi le is damaged.
• Check if there is enough battery power.
File upload doesn’t
work.
• Check if the USB cable is securely connected.
Reconnect if necessary.
• Check if the memory is full.
• Press the Reset hole.
Files or data are
missing.
• Check if the USB cable has been disconnected
during fi le or data transmission. If this is
the case, it may cause serious damage not
only to fi les/data but also to the product. You
have to be extra cautious as Samsung is not
responsible for data loss.
Abnormal play time
display during play.
• Check if the fi le is in Variable Bit Rate (VBR)
format.
Abnormal display of fi le
name.
• Go to <Settings> → <Language> →
<Contents> in the main menu screen and
update the library manually. See page 27.
The product is hot.
• Heat may be generated during recharging. This
has no effect on the product life or functions.
A message appears
while watching a video.
• Try to download the video clip through EmoDio
again.
