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4-9
This Document can not be used without Samsung's authorization
)
After you install
phone USB driver
(
Samsung CDMA Modem)
at first time, you
m
ay see
Port open failed
…”
message or application hang while downloading
a
phone
image. If so, terminate the application and then try the download again.
)
If USB port is changed, at first time you may see
Port open failed
…”
message or
application hang. If so, terminate the application and then try the download again.
)
If USB cable to the mobile device is not connected tightly, you may see
Port ope
n
failed
…”
message or application hang. If so, terminate the application and then try
the download again.
.
)
If you always see
port open failed
message or application hang,
1.
When failed application is activated, go to the device manager, remove the
S
AMSUNG CDMA Modem and SAMSUNG USB Composite Device.
2.
Rename C:\WINDOWS\system32\drivers\Modem.sys to other name.
(
ex. Mod
em-.sys)
3.
Go to control panel->program add/remove, and then remove Samsung CDMA
ModemdriverorSamsungUSBdriver(MCCI)
4.
Restart your PC.
5.
Install attached SAMSUNG CDMA Modem_4.34
6.
Try the download again.
3.
Write Failed
message
)
If battery level is low, use charged battery a nd try again.