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Troubleshooting
You enter a number, but the call is
not dialled
• Ensure that you have pressed [ ].
• Ensure that you have accessed the
right cellular network.
• Ensure that you have not set call
barring for the phone number.
You select a contact to call, but
the call is not dialled
• Ensure that the correct number is
stored in the contact information.
• Re-enter and save the number (if
necessary).
Another caller cannot hear you
speaking
• Ensure that you are not blocking the
built-in microphone.
• Move the built-in microphone closer to
your mouth.
• If using a headset, ensure that it is
properly connected.
The sound quality of a call is poor
• Ensure that you are not blocking the
internal antenna and the Bluetooth
antenna. The internal antenna and the
Bluetooth antenna are located at the
bottom of the device.
• When you are in areas with weak
signals, you may lose reception. Move
to another area and try again.
