Troubleshooting
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Troubleshooting
When you turn on your phone or while you are
using the phone, it prompts you to enter one of
the following codes:
Code Try this to solve the problem:
Password
When the phone lock feature is enabled,
you must enter the password you set for
the phone.
PIN
When using the phone for the rst time or
when the PIN requirement is enabled, you
must enter the PIN supplied with the UIM
card. You can disable this feature by using
the PIN lock menu.
Code Try this to solve the problem:
PUK
Your UIM card is blocked, usually as a
result of entering your PIN incorrectly
several times. You must enter the PUK
supplied by your service provider.
Your phone displays "Service unavailable" or
"Network error"
When you are in areas with weak signals or poor •
reception, you may lose reception. Move to another area
and try again.
You cannot access some options without a subscription.
•
Contact your service provider for more details.
Calls are being dropped
When you are in areas with weak signals or poor reception,
you may lose your connection to the network. Move to
another area and try again.
