A SERVICE OF

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26
It always takes a little time to become familiar with a new appliance.
If you have any of the problems listed below, try the solutions given. They may save you the time and inconvenience of
an unnecessary service call.
If the above guidelines do not allow you to solve the problem, take a note of:
The model and serial numbers, normally printed on the rear of the system
◆
Your warranty details
◆
A clear description of the problem
◆
Then contact your local dealer or SAMSUNG after-sales service.
Before Contacting the After-Sales Service
Problem
G
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CD
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MP3
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Checks/Explanation
•Themainunitisnotcorrectlypluggedintoawallsocketorthewallsocketisnot
switched on.
•Theremotecontrolbatteriesneedreplacingorthepolarityhasnotbeenrespected.
•TheSTANDBY/ON
( )
button has not been pressed.
•Thevolumehasbeencompletelyturneddown.
•Thecorrectfunction(CD,TUNER,TAPE,USB,AUX)hasnotbeenselected.
•Youhaveconnectedasetofheadphones.
•Thespeakerwireshavebeendisconnected.
•TheMUTE button has been pressed.
•ThetimerhasbeenstoppedbypressingtheTIMER ON/OFF button.
•PresstheSTOP (@) button for 5 seconds in the "No Disc" mode, then it is returned the
original position (RESET).
•TheCDfunctionhasnotbeenselected.
•Thedischasbeeninsertedfacedownoriseitherdirtyorscratched.
•Thelasersensorisdirtyordusty.
•Thesystemhasnotbeeninstalledonaflat,horizontalsurface.
•Condensationhasformedintheplayer;leavethesysteminawarm,airyroomforat
least one hour.
•TheTUNER function has not been selected.
•Theradiofrequencyhasnotbeencorrectlyselected.
•Theantennahasbeendisconnectedorisnotfacingtherightway.Turnituntilyoufind
the best orientation.
•Youareinabuildingthatblocksradiowaves;youmustuseanoutsideantenna(not
supplied).
•TheTAPEfunctionhasnotbeenselected.
•Thecassettehasnotbeeninsertedcorrectly.
•Thecassettedeckhasnotbeenclosed.
•Thetapeiseitherslackorbroken.
The system does not work.
There is no sound.
The Timer does not work.
If the problem persists even
when the actions above
have been take...
The compact disc player
does not start playing.
Reception is poor or no
radio stations are received
at all.
T
A
P
E
The tape does not start
playing.
MX-C870-C850-C830-XAC-ENG.indd 26 2010-6-22 15:34:11