50
OTHER COMMERCIAL OR ECONOMIC LOSS, EVEN IF WE HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR
THEY ARE OTHERWISE FORESEEABLE. WE ARE ALSO NOT
RESPONSIBLE FOR CLAIMS BY A THIRD PARTY. OUR MAXIMUM
AGGREGATE LIABILITY TO YOU, AND THAT OF OUR DEALERS AND
SUPPLIERS, SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR
THE FRANKLIN PRODUCT AS EVIDENCED BY YOUR PURCHASE
RECEIPT. YOU ACKNOWLEDGE THAT THIS IS A REASONABLE
ALLOCATION OF RISK. SOME STATES/COUNTRIES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. IF THE LAWS OF THE
RELEVANT JURISDICTION DO NOT PERMIT FULL WAIVER OF
IMPLIED WARRANTIES, THEN THE DURATION OF IMPLIED
WARRANTIES AND CONDITIONS ARE LIMITED TO THE DURATION
OF THE EXPRESS WARRANTY GRANTED HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING A DEFECT, YOU
MUST CALL FRANKLIN’S CUSTOMER SERVICE DESK, 1-800-266-
5626, TO REQUEST A RETURN MERCHANDISE AUTHORIZATION
(“RMA”) NUMBER, BEFORE RETURNING THE PRODUCT
(TRANSPORTATION CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURN A FRANKLIN PRODUCT, PLEASE INCLUDE A NOTE
WITH THE RMA, YOUR NAME, ADDRESS, TELEPHONE NUMBER, A
BRIEF DESCRIPTION OF THE DEFECT AND A COPY OF YOUR
SALES RECEIPT AS PROOF OF YOUR ORIGINAL DATE OF
PURCHASE. YOU MUST ALSO WRITE THE RMA PROMINENTLY ON
THE PACKAGE IF YOU RETURN THE PRODUCT, OTHERWISE
THERE MAY BE A LENGTHY DELAY IN THE PROCESSING OF YOUR
RETURN. WE STRONGLY RECOMMEND USING A TRACKABLE
FORM OF DELIVERY TO FRANKLIN FOR YOUR RETURN.
Limited Warranty (U.S. only)
