2 English
Service and Support:
U.S. and Canada
Oki Data is firmly committed to the satisfaction of our customers. If
you have a problem that your customer documentation cannot
solve, contact the listed sources for service or support.
Oki Data Authorized Service Providers
For the most comprehensive, up-to-date listing of Oki Data
authorized Service Centers in the United States and Canada:
• In the U.S. go to
www.okidata.com and click Dealer Locator.
• In Canada and the U.S., call 1-800-654-3282
(1-800-OKI-DATA).
Oki Data Contact Locations
Sales and Service Dealers
Consult the store location where you purchased your machine, or
contact Oki Data for the location of the nearest Authorized Oki
Data Service Dealer.
• Prices and minimum charges may vary.
• Proof of purchase is required for warranty work. Be sure to retain
your purchase documents.
Telephone Support
Automated Services for Your Convenience
Quick Referrals
To get quick referrals for a local Sales and Service Authorized
Reseller, including products, parts and consumable supplies,
contact us at any time:
• 1-800-654-3282 (1-800-OKI-DATA)
• www.OKIDATA.com
Your Own Personal Solutions Center
You can easily create your own Personal Solutions Center
providing up-to-the-minute Oki information specifically for your
product, including:
•Product news
•Manuals
• Drivers and utilities
• Material Safety Data Sheets
• Searchable knowledge base
• and much more!
Just take a few minutes setting it up once, then you can check your
Personal Solutions Center for the latest information at any time.
Get started today by visiting http://MY.OKIDATA.com
Customer Support Representatives
1-800-654-3282 (1-800-OKI-DATA)
Customer Support Representatives are available 24 hours a day, 7
days a week. Please have the model number and serial number for
your machine handy. Be sure that you are calling from a telephone
close to your machine so you can describe your problem accurately
and follow up on the suggestions of the Customer Support
Representative right while you are on the phone. Our Customer
Support Representatives are trained on all current OKI products.
They can answer your questions regarding:
• Locations of sales and service dealers
• Installation of your machine
• Usage/normal maintenance of your machine
• Error message interpretation/solutions
• Parts and supplies identification
• Consumer relations
Note: Customer Support Representatives are not trained to
provide assistance with the use of commercial software
packages. Please consult your software user’s manual for
times and availability of their support.
ENERGY STAR
®
As an ENERGY
STAR Partner, Oki
Data has determined
that this product
meets the ENERGY
STAR guidelines for
energy efficiency.
Year 2000 Compliance
This product is Year 2000 Compliant. It contains information
technology that accurately processes date and time data between
the years 1999 and 2000, and carries no issue for the September 9,
1999 (9999) programming concern. This product, when used in
combination with products purchased from other manufacturers,
whose products properly exchange data and time information, will
accurately process the date and time.
Federal Communications Commission (FCC)
Declarations of Conformity for 120-Volt
Models
1. Product Identification
Product Name: C5510 MFP
Printer Model No.: N31160D
Scanner Model No.: N33132A
United States
Oki Data Americas, Inc.
2020 Bishops Gate Blvd.
Mt. Laurel, NJ 08054
Phone: 1-800-654-3282
Fax: 1-856-222-5247
Canada
Oki Data Americas, Inc.
2735 Matheson Blvd. East, Unit 1
Mississauga, Ontario
Canada L4W 4M8
Phone: 1-800-654-3282
Fax: 1-905-238-4421
