A SERVICE OF

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15
Troubleshooting
Action
• Connect the actuator to the
power supply
• Change cable
• Send actuator for repair
• Align or reduce load
• Send actuator for repair
• Send actuator for repair
• Send actuator for repair
• Change cable
• Send actuator for repair
• Increase power supply
• Thicker cable
• Reduce load
Possible cause
• The actuator is not connected
to the power supply
• Cable damaged
• Misalignment or overload in
application
• Gearwheel or spindle
damaged
• Clutch is worn
• Motor is damaged
• Cable damaged
• Potentiometer damaged
• Insufficient power supply
• Voltage drop in cable
• Load is higher than specified
Symptom
No motor sound or
movement of piston rod
Excessive electricity
consumption
Motor runs but spindle
does not move
Actuator cannot lift full
load
No signal from
potentiometer or hall
effect sensor
Motor runs too slowly or
does not give full force
Actuator cannot hold the
chosen load
1 2 3 4 5 6 7 8 9 10 11 12
CS16-4-24
MAX MIN
P
HB40 serie
-
+
R = RED . O = ORANGE . GR = GREEN
R GR O
Connection of the LA36 with the CS16