Resolving unsuccessful or slow printing
55
• Check the printer port:
• Make sure you have not installed multiple copies of the printer software:
1 Windows 98/Me/2000: Click Start Settings Printers.
Windows XP: Click Start Control Panel Printers and Other Hardware Printers
and Faxes.
2 In the Printers folder, make sure there is only one Lexmark Z600 Series printer icon.
• If you have installed multiple copies of the printer software, remove each copy, and then
restart the computer and reinstall the printer software.
• If the printer port is incorrect, remove, and then reinstall the printer software.
After you check these items, print a test page. For help, see page 50.
Test page does not print
For help, first see the troubleshooting checklist on page 49, and then:
• If the paper is jammed, see “Printer has a paper jam” on page 57.
• Try printing your test page again. If it still does not print, see:
– “Resolving unsuccessful or slow printing” on page 54
– “Solving printer software installation problems” on page 50
Windows 98/Me Windows 2000 Windows XP
1 Click Start Settings
Printers.
2 Right-click the
Lexmark Z600 Series
printer icon, and then click
Properties.
3 Click the Details tab.
4 From the Ports drop-down
menu, check the printer port.
If the USB port is not listed,
remove, and then reinstall the
printer software.
5 Click OK.
1 Click Start Settings
Printers.
2 Right-click the
Lexmark Z600 Series
printer icon, and then click
Properties.
3 Click the Ports tab.
4 From the list of ports, select
USB printer port.
If the USB port is not listed,
remove, and then reinstall the
printer software.
5 Click Apply.
6 Click OK.
1 Click Start Control
Panel Printers and Other
Hardware Printers and
Faxes.
2 Right-click the
Lexmark Z600 Series
printer icon, and then click
Properties.
3 Click the Ports tab.
4 From the list of ports, select
USB printer port or Virtual
printer port for USB.
If the USB port is not listed,
remove, and then reinstall the
printer software.
5 Click Apply.
6 Click OK.
