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Solving print quality problems
Paper handling
Maintenance
Troubleshooting
Administration
Index
11
Printing
www.lexmark.com
Lexmark W820
Toner specks The print cartridge is
defective.
Replace the print cartridge.
See Replacing the print cartridge.
The transfer roller is worn
or defective.
Replace the transfer roller.
See Replacing the items in the
maintenance kit.
The fuser is worn or
defective.
Replace the fuser.
See Replacing the items in the
maintenance kit.
The paper pick rollers are
dirty.
Replace the pick rollers.
See Replacing the items in the
maintenance kit.
Toner is in the paper path. Call for service.
Thetworemovablescrews
on the fuser were not
removed.
Remove the screws.
See Replacing the fuser.
Toner rubs off the print
media easily when you
handle the sheets.
The texture setting is
wrong for the type of print
media you are using.
Change Paper Texture from Normal
to Smooth or Rough.
Symptom Cause Solution