
5 Remove the power supply from the printer, and then reinsert it until it clicks into place.
6 Reinsert the power supply cover.
7 Reconnect the power cord into the power supply, and then plug the power cord into the wall outlet.
8 Turn on the printer.
Print job does not print or is missing pages
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY
1 Turn on the printer, and then open the front door of the printer.
2 Make sure the cartridges are inserted correctly.
The cartridges should click firmly into the matching color slot of the printhead.
3 Close the front door.
SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB
Note: This solution applies to Macintosh users only.
1 With a document open, choose File > Print.
2 From the printer pop-up menu, choose your printer, and then click Print.
If your printer does not appear on the Printer list, then choose Add Printer. From the list of printers in the
Default tab, select your printer, and then click Add.
Troubleshooting
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