SOLUTION 4
Check the ink level, and install a new print cartridge if necessary. For more information, see “Installing the print
cartridge” on page 17.
SOLUTION 5
If the printer is connected to the computer through another device:
1 Disconnect the USB cable from any other device, such as a USB hub or switch box.
2 Directly connect the cable to the printer and the computer.
SOLUTION 6
1 Press to turn the printer off.
2 Disconnect the power supply cord from the wall outlet.
3 Disconnect the other end of the power supply cord from the printer.
4 Reconnect the power supply cord to the printer.
5 Plug the power supply cord into the wall outlet.
6 Press to turn the printer back on.
Print speed is slow
S
OLUTION 1
Close all programs on your computer that you are not using.
SOLUTION 2
Try minimizing the number and size of graphics and images in the document.
SOLUTION 3
Consider purchasing more Random Access Memory (RAM) for your computer.
SOLUTION 4
Remove as many unused fonts as possible from your system.
SOLUTION 5
1 From the software application, click File Print.
2 Click Properties, Preferences, Options, or Setup.
3 Click Quality/Copies.
4 From the Quality/Speed area, select Normal.
Troubleshooting
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