1. Plasma Television Troubleshooting
2. TV Guide On-Screen
TM
System Frequently Asked Questions
My Guide listings disappeared after a power failure.
You should begin to receive listings again within 24 hours.
Some channel numbers in the Guide are incorrect.
You can correct them using Change Channel Display under Setup.
I have not received any Guide show listings.
Listings usually begin to appear within 24 hours after a successful Setup. It may take up to 5 days to receive a full
8 days of program listings.
• Check the connections between the TV, cable, antenna, and the IR cable if using a cable box.
• Verify Setup information under Change System Settings.
• Make sure the cable box is On, if applicable.
• Review Screen 4 and Screen 5 in the Initial Guide Setup section.
A show I set to Record did not occur.
• Make sure your recorder is turned Off before the recording begins.
• Make sure there is a tape or DVD in the VCR or DVD Recorder.
• Check the Schedule menu and verify that the show is listed before recording begins.
• Check the placement of the IR cable in front of your recorder.
The TV did not tune to a show I scheduled with the Reminder feature.
• Check the Schedule menu and verify that the show is listed.
• If you have a cable box, check the IR cable.
I set a show to Auto-Tune and it did not.
• Check the Schedule menu and verify that the show is listed as a Reminder.
• Highlight the show under Listings and do the following:
• Press the Menu button on the remote.
• Use the down arrow to highlight Edit Reminder, and press SE:ECT.
• Verify the Auto-Tune option reads Yes.
• The TV must be On at the scheduled time for Auto-Tune.
I set a show with the Power On TV option and it did not.
• Check the Schedule menu and verify that the show is listed as a Reminder.
• Highlight the show under Listings and do the following:
• Press the Menu button on the remote.
• Use the down arrow to highlight Edit Reminder, and press SELECT.
• Verify the Power On TV option reads Yes.
• The TV must be Off at the scheduled time for Power On TV.