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English
• Norway 47 (0)22 116299
• Philippines 65 272 5300
• Poland 48 22 37 50 65
• Portugal 351 (0) 144 17 199
• Russia 7095 923 50 01
• Singapore 65 272 5300
• Spain 34 (9) 02321 123
• Sweden 46 (0)8 6192170
• Switzerland 41 (0)84 8801111
• Taiwan 886 2-2717-0055
• Thailand (66-2) 661 4011
• Turkey 90 1 224 59 25
• United Kingdom 44 (0) 171 512 5202
• U.S. (900) 555-1500
• Venezuela 58 2 239 5664
Before placing a call for help, please make sure
that:
• You have checked the setup poster and the
HP Toolbox for installation troubleshooting
tips.
• You are seated in front of your computer with
your printer nearby.
• You have the following information available:
- The printer’s serial number (the label is on
the back of the printer).
- The printer’s model number (the label is on
the front of the printer).
- The model of the computer.
- The version of the printer driver and
software program (if applicable).
After the warranty
• You can still get help from HP for a fee. Prices
are subject to change without notice. (Online
help is always available for free!)
• For quick questions in the United States only,
call (900) 555-1500. The charges are $2.50 per
minute and begin when you connect with a
support technician.
• For calls from Canada, or for calls in the U.S.
that you anticipate might be longer than ten
minutes in length, call (800) 999-1148. The fee
is US $25 per call, charged to your Visa or
MasterCard.
• If during your phone call, it is determined that
your printer requires repair, and you are within
your printer’s hardware warranty period, HP
will pay for your phone charges.
Extended Warranty Options
If you would like to extend your printer coverage
beyond the factory warranty period, you have the
following options.
• Consult your HP dealer to get extended
coverage.
• If your HP dealer does not offer service
contracts, please call Hewlett-Packard directly
and ask about our service agreement offering.
In the U.S. call (800) 446-0522; in Canada call
(800) 268-1221. For service agreements outside
the U.S. and Canada, contact your local
HP Sales Office.
A note about letters
If you need help from a technical support person,
we recommend that you call us while you’re in
front of your computer and printer, rather than
writing a letter to us. That way we can help you
with your questions immediately!
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