The optional HP Photosmart Internal Battery low-power warning appears. I plug
the printer into my automobile with the optional HP Photosmart Automobile DC
Adapter, but the printer does not recognize the new power source.
● Before you plug the printer into the automobile with the adapter turn the printer off.
● Plug the printer into the automobile with the HP Photosmart Automobile DC
Adapter.
● Turn the printer on.
The printer makes noises when I turn it on, or starts making noises on its own
after it has been sitting unused for a while.
The printer may make noises after long periods of inactivity (approximately 2 weeks),
or when its power supply has been interrupted and then restored. This is normal
operation—the printer is performing an automatic maintenance procedure to ensure
that it produces the best quality output.
Printing problems
Before contacting Customer Care, read this section for troubleshooting tips or go to
the online support services at www.hp.com/support.
The printer does not print borderless photos when I print from the control
panel.
The borderless printing option may be turned off. To turn on borderless printing, follow
these steps:
1 Remove any memory cards from the memory card slots.
Caution Do not pull out a memory card while the Memory Card light is
flashing.
2 Press OK on the control panel to display the printer menu.
3 Select Preferences, then press OK.
4 Select Borderless, then press OK.
5 Select On, then press OK.
Paper does not feed into the printer correctly.
● Make sure that the paper-width guide fits close to the edge of the paper without
bending the paper.
● There may be too much paper loaded in the In tray. Remove some paper and try
printing again.
● If sheets of photo paper stick together, try loading one sheet at a time.
● If you are using the printer in an extremely high or low humidity environment,
insert the paper as far as it will go into the In tray, and load one sheet of photo
paper at a time.
● If you are using photo paper that is curled, place the paper in a plastic bag and
gently bend it in the opposite direction of the curl until the paper lies flat. If the
problem persists, use paper that is not curled. For information about proper
storage and handling of photo paper, see Maintaining the quality of photo paper.
● The paper may be too thin or too thick. Try using HP-designed photo paper. For
more information, see Choosing the right paper.
Chapter 6
38 HP Photosmart 320 series
